Repairs

We’ve got you covered. Click the link above to download the repair and inspection form. Send it in with your Skip-Line™ box to ensure a timely turnaround.

If for any reason you are unable to download or print the above form, please include a note with the following information:

Contact name
Phone number where contact can be reached during business hours
Return shipping address (no PO Boxes)
Return shipping method (Next day, 2nd day, 3rd day, or ground)
Billing address (if different from return address)
A description of the problem
PO number (if required by your organization’s accounts payable department)
Boxes containing a note with the above information can be sent to us at:

Skip Line, Inc.
10514 N. McAlister Rd
La Grande, OR 97850

*missing information can result in delays

Should any information above be missing, we cannot guarantee the repaired unit will be returned in the manner expected.

UPS is the preferred shipping provider as our local UPS delivers earlier in the morning and picks up later in the evening than any other local courier.

The unit(s) being sent in should be relatively clean. Units with should be wrapped in large bubble wrap (3/4″ to 1″ bubbles) and surrounded by newspaper or packing filler. Particular care should be taken for units with LCD displays by ensuring there are no other objects with sharp corners packed in such a way that they could damage the screen while the shipment is in transit. There should be two inches of filler between the unit and the edge of the shipping box.

If you have any questions about the process, please call (541) 963-0111.