Skip-Line, Inc. keeps a few extra used products on hand to provide to customers as a “loaner” unit while a broken product is being repaired. While we turn around most repairs the same day they are received, if contacted ahead of time we can ship a loaner unit to replace the broken unit for a nominal fee. This saves the customer a day or two of downtime.
Loaners are available on a first-come, first-serve basis, and availability is not guaranteed. Call with information about your system (particularly, please provide the serial number of your product) in order to help ensure a compatible loaner is provided. A nominal loaner fee may be charged. If the loaner is not returned within 30 days, you may be charged and sent an invoice for the full price of the unit.